Multi-Day tours
How GirlsTrek is Streamlining Their Tour Operations with Fieldbook
Discover how GirlsTrek, a tour operator specialising in hiking treks for women, is transforming their operations and significantly reducing administrative time with Fieldbook.
- Industry:
- Public & Private Multi-Day Tours
- Key Features:
- Supplier Management, Guest and Guide Itineraries
The Challenge
GirlsTrek offers unique local and international trekking experiences designed specifically for women. Previously, their office team utilised spreadsheets for managing supplier bookings and compiling essential guest and guide notes. This process was compiled into a guide manifest prior to each trek, a method that was not only time-consuming but also prone to complications whenever trip details changed.
We needed a tour management system that not only saved us time but also allowed us to rethink our processes to enhance efficiency.Head Guide & Operations at GirlsTrek
The Solution
One of GirlsTrek’s priorities was to streamline their operations to support growth. Fieldbook provided a comprehensive solution, offering a single source of truth for tour operations and automating workflow. The platform’s capabilities allowed them to organise their processes more efficiently.
By adopting Fieldbook, GirlsTrek transitioned from using error-prone spreadsheets to a robust, scalable system that could be easily replicated across various tours.
"Adopting Fieldbook has transformed our operations, making our processes more systematic and greatly enhancing staff productivity. It’s especially valuable as we onboard new team members, providing a straightforward system that upholds our commitment to excellence," states Lisa.
The Result
Fieldbook has allowed GirlsTrek to streamline the management of their tours, enhancing the effectiveness of their operations. This shift has not only saved considerable time per departure but also minimised the risk of errors, establishing a reliable and efficient process for future operations.
"As we gear up for a busy season of treks, the timing for implementing Fieldbook could not have been better. It has allowed us to streamline our operations, ensuring that we can focus more on what truly matters—creating unforgettable experiences for our guests," concludes Lisa.
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