Fieldnotes
Fieldbook is on a mission to help tour operators plan, organise, and run tours more efficiently. Fieldnotes is our blog where you’ll find practical insights, tips, and resources on building and running a world-class tour business. Read the latest tips, expert insights, and strategies on tour management below.
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Post-Tour Reviews - Making Every Tour Better than the Last
Beyond surveys: unlock the full power of guest, guide, and team feedback with post-tour reviews.
6 Aug 2025
The 5 habits of effective multi-day tour operators
Feeling stretched and fighting fires? The most successful multi-day tour operators avoid this with 5 simple habits. Here’s how you can too.
6 Aug 2025
From Tour Leader to Product Leader: Luke Mitchell’s Approach for Creating Unforgettable Tours
Two decades, three roles, one focus. Luke Mitchell from Unbound Travel Group reveals what it takes to craft unforgettable tours.
5 Aug 2025
13 Hard Won Lessons from the Field: What six months of conversations with top operators taught us
After six months of conversations with experienced operators, here’s what we learned about what it takes to design, organize and run unforgettable tours.
12 Jun 2025
When Is a Tour Really "Done"? Post-Tour Checklists for Guides and Office Teams
What really needs to happen after the guests leave? This guide breaks down the post-tour tasks every guide and office team should complete, from inventory checks to expense reports.
12 Jun 2025
Fieldstory: Casey Xia on Why Guest Experience Starts with Operations
Casey shows how thoughtful, hands-on operations are the foundation of an unforgettable guest experience
20 May 2025
Do One Thing Really Well: How Andrew Wells Built and Scaled a Tour Business — Twice
Andrew Wells has built and exited tour businesses, guided across New Zealand, and now helps others scale with systems that actually work—this is practical wisdom from someone who’s walked the walk.
23 Apr 2025