Fieldnotes
Fieldbook is on a mission to help tour operators plan, organise, and run tours more efficiently. Fieldnotes is our blog where you’ll find practical insights, tips, and resources on building and running a world-class tour business. Read the latest tips, expert insights, and strategies on tour management below.
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Designing for the Guest: How Florida Avdullaj Creates Private Multi-Day Experiences in Tuscany
Florida Avdullaj has spent three years building out private multi-day tours in Tuscany — and she’ll tell you the hardest part isn’t the itinerary. It’s understanding the person you’re building it for.
11 Apr 2026
Why Multi-Day Bookings Are Won Before the First Email: Lessons from Miljan Miljević of Serbian Private Tours
Miljan Miljević closes most of his multi-day bookings in five or six emails. Here’s how he built a sales process that does the work before a customer ever reaches out.
11 Apr 2026
Post-Tour Reviews - Making Every Tour Better than the Last
Beyond surveys: unlock the full power of guest, guide, and team feedback with post-tour reviews.
6 Aug 2025
The 5 habits of effective multi-day tour operators
Feeling stretched and fighting fires? The most successful multi-day tour operators avoid this with 5 simple habits. Here’s how you can too.
6 Aug 2025
From Tour Leader to Product Leader: Luke Mitchell’s Approach for Creating Unforgettable Tours
Two decades, three roles, one focus. Luke Mitchell from Unbound Travel Group reveals what it takes to craft unforgettable tours.
5 Aug 2025
13 Hard Won Lessons from the Field: What six months of conversations with top operators taught us
After six months of conversations with experienced operators, here’s what we learned about what it takes to design, organize and run unforgettable tours.
12 Jun 2025
When Is a Tour Really "Done"? Post-Tour Checklists for Guides and Office Teams
What really needs to happen after the guests leave? This guide breaks down the post-tour tasks every guide and office team should complete, from inventory checks to expense reports.
12 Jun 2025