Fieldnotes page 2
5 Tour Guiding Lessons That Are Superpowers in the Office
How guiding trips prepared me for operations: lessons from the road that helped me thrive behind the scenes.
4 Apr 2025
TourTech: How to Choose Your Technology — Key Takeaways from our Livestream with Tourpreneur
Earlier this month, I joined the team at Tourpreneur for a livestream called “TourTech: How to Choose Your Technology”. We explored the complex and sometimes overwhelming world of tour operator tech — from choosing tools that actually fit your needs, to avoiding common traps that lead to wasted time.
26 Mar 2025
Treat Every Tour Like It’s Your First: How Beverly Creates Exceptional School Tours with Ability Expeditions
At Ability Expeditions, no two tours are ever the same—and Program Manager Beverly Elsie Chia wouldn’t have it any other way. For Beverly, approaching every tour as if it’s her first keeps things fresh and exciting. And that mindset doesn’t just benefit her—it makes every trip better for the many international schools she works with.
24 Mar 2025
Guide Itinerary Template
Help your guides stay organised. We’ve put together this free Guide Itinerary Template to make it easier for guides to prepare for and run tours. It’s simple, clear, and easy to customise so you can adapt it to fit your tours and keep everything running smoothly. Download it now and put it to use!
2 Mar 2025
Thinking Like a Tech Founder: How to Choose the Right Technology for Your Tour Business
Feeling overwhelmed by software choices for your business? I’ve been there. As both a tech founder and a business owner, I’ve developed four key principles that make software decisions easier. In this blog, I share my approach to help you choose software with confidence and clarity.
2 Mar 2025
Finding Your Niche: A Conversation with Laurie Pritchard of Small World Journeys
I sat down with Laurie Pritchard, founder of Small World Journeys, to learn how she built one of the most recognised student tour operators—blending hands-on learning with real-world adventure.
26 Feb 2025
Guide Itineraries: Best Practices for Seamless Tours
A well-structured guide itinerary ensures smooth operations and an exceptional guest experience. Learn what to include, expert tips from seasoned guides, and how to make your itineraries more effective.
29 Jan 2025
The Target Tour Operating Model
Last month, we outlined how your tour business operates today. Now, it’s time to take the next step—defining your Target Tour Operating Model to create a clear, strategic roadmap for operational excellence.
29 Jan 2025
Keeping It Simple and Keeping It Human: A Conversation with Mairtin Óg Lally of Lally Tours
For over twenty years, Lally Tours has been introducing travelers to the breathtaking beauty of Ireland’s West Coast. As a second-generation tour operator, I wanted to find out what growing up immersed in the world of tours has taught him and the lessons he’s picked up along the way.
29 Jan 2025
Efficient Itinerary Creation: Insights from Fieldbook’s Power Users
Discover how our power users simplify itinerary creation with thoughtful strategies like colour-coding schedules, building master templates, and incorporating flexible options to make customisation effortless.
29 Dec 2024
The Tour Operating Model
The Tour Operating Model Canvas is designed to equip tour operators with practical tools, frameworks, and strategies to build a customised operations system—one that is scalable, efficient, and built to endure
20 Dec 2024
Fieldstory: Connecting Women Through Adventure with Lisa Marshall from GirlsTrek
For Lisa Marshall, there was a time when adventure travel, especially for women, was virtually unheard of. Join me as I speak with Lisa about GirlsTrek’s thirteen-year journey organizing small group travel for women across the globe.
20 Dec 2024